FAQ

It’s simple! Just request a free quote, choose the service plan that fits your needs, and we’ll take care of the rest—including the mess.

Nope! Our services are contract-free. You can start or stop anytime—no long-term commitment required.

We accept all major credit and debit cards. You can securely manage payments through your customer portal

For your convenience, we offer simple monthly billing—or choose quarterly billing and enjoy a 10% discount on your subscription. We bill on the first of the month, and all billing is prepaid in advance for the month.

Not at all. We offer flexible service options, including one-time, bi-weekly, and monthly visits. We’ll work with your schedule.

Yes! You can pause, change, or cancel your service at any time. We just ask for a quick heads-up before your next scheduled visit.

Nope! As long as we have safe access to your yard, you don’t need to be home. We’ll leave everything clean and secure.

We love dogs—but for safety and efficiency, we recommend keeping pets inside during service. If your dog is friendly and used to strangers, it’s up to you.

Absolutely. Your pet’s safety is our top priority. We always double-check that gates are securely latched before leaving.

Proper disposal is crucial for environmental safety, as dog waste is classified as a hazardous material. To ensure safe handling, we double-bag all waste and place it in each customer’s designated trash can.

We work rain or shine! The only exceptions are extreme weather conditions that make it unsafe for our team. In that case, we’ll notify you and reschedule.

As a family-owned and operated business, all cleanups are handled personally by us. You’ll always know exactly who’s coming to your property, and we treat every yard with the same care and attention we give our own. No strangers, no random hires — just a trusted, familiar face every visit.

Let us know your new address, and if it’s within our service area, we’ll continue your poop scoop service at your new home—easy!